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PORTFOLIO OF
JACOB HATCHER

Welcome to the Portfolio of Jacob Hatcher

Completed and Current Education

I hold an associate's degree in computer programming from Coastal Carolina Community College, where I developed a strong foundation in software development and coding principles.

Currently, I am pursuing a bachelor's degree in computer science at East Carolina University, having completed over 90% of the program. My coursework has covered a wide range of topics, including algorithms, data structures, and software engineering, further enhancing my technical expertise and problem-solving skills.

*Due to the COVID-19 pandemic, I paused my attendance at East Carolina University because of the shift to online classes. I plan to return to complete my coursework at East Carolina University or at another university that offers the necessary courses.*

Previous and Current Part Time Work  

Previous work includes:

  • Goshen Medical - IT Support Technician | 2.5Years
  • Pizza Village - Cook | 3 months
  • Walmart - Garden Center Associate | 1.5 years
  • Walmart - Overnight Associate | 3 months
  • J & P Farm - Farm Hand | 13 years

Self Employee'd while enrolled at East Carolina University

    -Continuing this work as jobs come in, without any advertisements.
  • Cell Phone Repair
  • Computer Repairs
    • Screen Replacements on laptops
    • System Cleanups to bring old machines back to life
    • Custom Builds for Computers
  • Ubiquiti Antenna installations
    • Point to Point - over 1km
    • Point to Multi Point
    • Access Point to Antenna
      • Ex. From home to Shop
      • Short Range

During the COVID-19 pandemic, I installed antennas to provide internet access to teachers working from home in areas with limited connectivity. Additionally, I set up antennas at a local private school to improve internet service in one of the buildings.

Past Projects

The following list showcases various programs and games I have developed during my time at East Carolina University, along with personal projects that I believe hold significant value.

  • Website for My Sister's Hair Business
  • Cash Grab Game
  • Page on Muscial App(Final Stages)
  • Link to Final Game(Not Finished)
  • Python Program for the ECU librarian

    • This program enables librarians to efficiently sort through book lists provided by school professors. It processes these lists and generates a refined selection of books that the library intends to purchase for the school. (cannot release this)


Current Full Time Job

Information Technology Specialist
Goshen Medical Center Inc
Start: July 2024
End: Currently Employed

Below is a list of duties that I am currently tasked with:

  • Troubleshooting and Issue Resolution: Diagnosing and resolving hardware, software, and network-related issues for end-users efficiently.
  • System Installation and Configuration: Setting up and configuring computer systems, software, printers, and peripherals to ensure optimal performance.
  • User Support: Providing comprehensive technical support to users through phone, email, and in-person interactions.
  • Network Maintenance: Assisting in maintaining and troubleshooting network infrastructure, including routers, switches, and firewalls.
  • IT Security: Implementing and managing security measures to safeguard systems and sensitive data.
  • User Training and Guidance: Educating users on best practices for hardware and software usage and introducing them to new technologies.
  • Team Collaboration: Partnering with IT professionals to enhance systems and streamline processes.
  • Phone System Transition: Contributed to the successful migration to a Zoom softphone system, ensuring smooth communication.
  • Active Directory Integration: Supported the transition to a hybrid environment for seamless SSO with on-premises logins.
  • Microsoft Intune Implementation: Assisted in the deployment and management of Intune systems, including SSO configuration for softphone automation.
  • Mobile Device Management (MDM): Configured Intune MDM settings for iPhones, iPads, and other devices to enhance mobile management capabilities.
  • Ethernet Port Installations: Installed Ethernet ports efficiently to expand reliable network access in office environments.
  • Software Development: Created multiple applications to streamline processes, including:
    • Simplified onboarding and offboarding tasks within the Active Directory (AD) system.
    • Developed a synchronization tool to integrate on-premises systems with Office 365, Intune, and Entra.
    • Built an application for managing work order deliveries efficiently.
    • Designed a solution for tracking and managing printer inventory.

My Current Projects are listed below:

The TechSavvy website serves as the central hub, connecting all my projects and providing easy access to each initiative.